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Frequently Asked Questions

🌿 Do I need an account to book?

Yes. All guests are required to create an account to book a session, complete their waiver, and manage appointments.

🌿 Is a waiver required?

Yes. A one-time waiver must be completed before your first visit.

🌿 Is The Mini Reset only for property residents?

No. The Mini Reset is open to the public by appointment.

🌿 What should I wear?

Comfortable clothing is recommended. For cold plunge sessions, swimwear is recommended but not required.

🌿 Is this a guided service?

No. The Mini Reset is a self-guided, access-based experience with limited assistance.

🌿 Can I reschedule my appointment?

Yes. Appointments must be rescheduled at least 12 hours in advance. Late changes may result in forfeiture.

🌿 Are walk-ins allowed?

No. All visits are by appointment only.

🌿 Is there an age requirement?

Yes. This is an 18+ space. Valid ID is required.

🌿 Are pets allowed?

No. Pets are not permitted. Trained service animals are welcome and must remain under control at all times.

🌿 Can I bring my own items?

Yes. You’re welcome to bring personal items. We also offer select add-ons and refreshments through the booking portal. 

🌿 Is the cold plunge private?

Cold plunge access may be shared depending on bookings. It must be reserved as an add-on.

🌿 What if I have a health condition?

You should consult a professional if you have concerns. All amenities are used at your own discretion.

🌿 What happens if I miss my appointment?

Missed appointments are forfeited. Please reschedule in advance when possible.

Yes. All guests are required to create an account to book a session, complete their waiver, and manage appointments.

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