Frequently Asked Questions
๐ฟ Do I need an account to book?
Yes. All guests are required to create an account to book a session, complete their waiver, and manage appointments.
๐ฟ Is a waiver required?
Yes. A one-time waiver must be completed before your first visit.
๐ฟ Is The Mini Reset only for property residents?
No. The Mini Reset is open to the public by appointment.
๐ฟ What should I wear?
Comfortable clothing is recommended. For cold plunge sessions, swimwear is recommended but not required.
๐ฟ Is this a guided service?
No. The Mini Reset is a self-guided, access-based experience with limited assistance.
๐ฟ Can I reschedule my appointment?
Yes. Appointments must be rescheduled at least 12 hours in advance. Late changes may result in forfeiture.
๐ฟ Are walk-ins allowed?
No. All visits are by appointment only.
๐ฟ Is there an age requirement?
Yes. This is an 18+ space. Valid ID is required.
๐ฟ Are pets allowed?
No. Pets are not permitted. Trained service animals are welcome and must remain under control at all times.
๐ฟ Can I bring my own items?
Yes. Youโre welcome to bring personal items. We also offer select add-ons and refreshments through the booking portal.ย
๐ฟ Is the cold plunge private?
Cold plunge access may be shared depending on bookings. It must be reserved as an add-on.
๐ฟ What if I have a health condition?
You should consult a professional if you have concerns. All amenities are used at your own discretion.
๐ฟ What happens if I miss my appointment?
Missed appointments are forfeited. Please reschedule in advance when possible.
Yes. All guests are required to create an account to book a session, complete their waiver, and manage appointments.